The Importance of Listening

I call it, “the bull elephant trumpeting the herd.” Know what I mean? I’m thinking about the person who comes into a meeting at work, or worse yet, at church who has all the answers and is bound and determined to make sure everybody in the room knows it. He is not there to listen or seek to understand; he is there simply to stir the pot and leave others to clean up his mess as he makes his grand exit.

“Where there is strife, there is pride, but wisdom is found in those who take advice.”

Proverbs 13:10

Merriam-Webster defines strife, “(1) bitter sometimes violent conflict or dissension; (2) exertion or contention for superiority.” Why does one behave this way, especially in professional and church settings? This is where pride rears its ugly head. Pride tells a person he must always be right. Pride tells a person she must always be the smartest in the room. Pride tells a person that the people in the meeting with him are of small importance and have little to offer. Pride says, “I will speak, you will listen.” In the church and in business, such behavior not only impedes progress, but it needlessly builds dissention and disunity – both of which can destroy a church and a business if allowed to take root. “Don’t be that guy,” I remind myself constantly.

In his book and seminar entitled 7 Habits of Highly Effective People, Dr. Stephen Covey famously said, “Seek first to understand, then to be understood.” This, my friends, is wisdom. Wisdom casts personal pride aside and puts to interests of the group first. Wisdom looks around the room, sees value in everybody present, and earnestly seeks to hear what they have to say. Wisdom says, “I know I don’t have all the answers, but these people can help me discern the right path.” Wisdom seeks truth and understanding before forming opinions about what to say or what strategy to deploy. Wisdom listens first, asks meaningful questions, and thanks the team for their contributions. “Be that guy,” I remind myself constantly.

Which Jeff will I bring to work today? The prideful, arrogant Jeff (he’s there, trust me)? Or the wise, discerning Jeff (he’s there too, thank God). I seek wisdom for my life through God’s Word and the counsel of Christian friends whom I trust. Through this, I am equipped to leave the prideful, arrogant me in the background as I seek to lead my team with kindness, love, and – yes – wisdom. Time to go to work.

Soli DEO Gloria!

Image Credit: YouVersion Bible App

(c) workisministry.com 2019

The Way of a Fool

Have you ever seen a person headed down the wrong path, making decisions in a vacuum, and knowing that this will lead nowhere good? I have, and it can be painful to watch.

“The way of a fool is right in his own eyes, but a wise man is he who listens to counsel.”

Proverbs 12:15

Merriam-Webster offers this definition of a fool: “A person lacking in judgment or prudence.” I call it, “flying blind.”

I have learned over the years, sometimes the hard way, that my idea of how to solve a problem or approach a difficult situation is not necessarily the best idea. I used to be somewhat bull-headed, not always the best listener, and at some point down the course I charted for myself found that I was not where I had intended to be. It is sometimes the School of Hard Knocks at which we learn some of our most valuable life lessons.

Strong leaders are not bull-headed. They do not “fly blind.” They do not chart a course without first gathering all the facts and examining possible options. Strong leaders do not abuse their titles. Do you know people who do this? Have you ever been in a meeting at which the most senior person in the room belligerently states his unfounded opinion as the subject matter experts try to help him see the light? But, through self-importance, pride, or something else, he just will not listen? I have, and sometimes it can almost be comical watching a person make a fool of himself even when I have been the target of another’s belligerence. “Big title, small mind,” I’m tempted to think.

That is exactly the behavior addressed in this Proverb. I am blessed to work with an incredible team of very smart people. Sometimes, difficult situations arise. I am a fool if I address those situations on my own without seeking their counsel and advice. I have experienced countless situations in which the brightest and best idea comes from a surprising source. Strong leaders tap into the talent that surrounds him or her. Setting pride aside, the leader listens to subject matter experts, weights the options, and reaches an informed decision on how to proceed. The strong leader then gives credit where credit is due.

For me, this is a constant life lesson. I am thankful for this reminder from God’s Word on this Monday morning. Now it’s time to take on the week!

Soli DEO Gloria!

Image Credit: YouVersion Bible App

(c) workisministry.com 2019